Kansas City, MO – Experience management company XPMatters is proud to announce its designation as an implementation and advisory partner for Qualtrics, the leading Experience Management (XM) platform. This strategic partnership enables XPMatters to deliver comprehensive solutions that identify and address experience gaps within organizations, leveraging the robust capabilities of the Qualtrics XM Platform.
Qualtrics is trusted by thousands of the world’s best organizations to power exceptional customer and employee experiences that build deep human connections, increase customer loyalty, boost employee engagement, and drive business success. Its advanced AI and specialized Experience Agents allow businesses and governments to proactively interact with customers and employees in personalized ways across every channel and touchpoint, respond in the moment to fix or improve experiences, and stay informed about the latest market trends and opportunities.
As a trusted XM partner, XPMatters is positioned to offer implementation as well as a suite of advisory services designed to guide organizations through their XM journeys:
- Strategy & Program Management
- Analytics & Actionable Insights
- Technical Solutions
- Utilization Monitoring
“Joining the Qualtrics Partner Network underscores our commitment to providing top-tier experience management solutions,” said Ken White, CEO and Founder of XPMatters. “This partnership allows us to combine our unique expertise in serving retail-based businesses with the advanced capabilities of the Qualtrics XM Platform, delivering tailored strategies that drive meaningful outcomes for our clients.”
The Qualtrics Partner Network (QPN) is known for expanding the range of robust, scalable, and tailored experience management solutions available in the market. Partners are selected for their deep industry knowledge and insights, ensuring organizations receive world-class support.
For more information about XPMatters and its services, email contact@xpmatters.com. For more information about Qualtrics, visit qualtrics.com.
About XPMatters
XPMatters specializes in employee and customer experience consulting for retail-focused businesses. The firm’s expertise includes CX/EX measurement programs, customer journey mapping, action planning, and delivering insights that drive employee engagement and customer loyalty. By aligning strategies with business objectives, XPMatters empowers organizations to achieve sustainable growth and a competitive edge.
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